As a beginner, gathering users’ attention is of paramount importance. Imagine a situation where a customer visits your website only to find it unavailable. Hence, it is important to know the uptime period offered by the provider.

Since Shared Hosting is a cheaper option for website hosting, the provided uptime is at times less. Nevertheless, ask about the uptime guarantee offered by the provider and do not settle for an uptime less than 99.9%.

With time, the website might grow in size and traffic. Under such circumstances, the resources needed by the website might exceed the limit set by the existing plan.

It is imperative that the service provider has an option of scaling, or at least, allows migration to higher plans as and when needed.

Ask them about their security policies. How often do they conduct updates and malware scans? Also, confirm if they provide an SSL certificate along with the web hosting solution.

Make sure you manually check their policies and always check the customer reviews and read the terms and agreement carefully.

Seek whether they have any data backup policy. Data backup is important as, in Shared Hosting, a single server is shared between several sites. When overloaded with traffic, the server might crash losing all data.

Also, confirm with the provider if they offer additional automated data backup solutions with their plans.