1eurohosting - Hosting Provider

Questions in Abuses [Questions 4]

We are not attributed to an unknown tollerant for any kind of SPAM.

We do not allow Xrumer or similar SPAM software. Our company does not tolerate any kind of spam.

3. What you will do if get DMCA complaint?

We offer flexible DMCA complaint policy. All customers are informed by email to check complaint. We give 24 hours to respond to our email.

4. Where can I send abuse message?

Abuse message you can send to abuse@aleja.lt or abuse@1eurohosting.net

Questions in Dedicated servers [Questions 1]

1. How to change or add IP for server?

For servers running Windows Server 2008:

Click Start, and then click Control Panel.

In Control Panel, verify that Classic View is selected, and then double-click Network and Sharing Center.

In Network and Sharing Center, in Tasks, click Manage Network Connections.

In Network Connections, right-click the network connection that you want to configure, and then click Properties.

In Local Area Connection Properties, in This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box opens.

In Internet Protocol Version 4 (TCP/IPv4) Properties, on the General tab, click Use the following IP address. In IP address, type the IP address that you want to use.

Press tab to place the cursor in Subnet mask. A default value for subnet mask is entered automatically. Either accept the default subnet mask, or type the subnet mask that you want to use.

In Default gateway, type the IP address of your default gateway.

In Preferred DNS server, type the IP address of your DNS server. If you plan to use the local computer as the preferred DNS server, type the IP address of the local computer.

In Alternate DNS Server, type the IP address of your alternate DNS server, if any. If you plan to use the local computer as an alternate DNS server, type the IP address of the local computer.

Click OK, and then click Close.

If you have other Unix/Linux distribution you should read documentation about your network configuration. All information about network settings configuration you can found online in your OS vendor website.

Questions in Dedicated servers management [Questions 2]

1. How to install R1Soft to Linux based operating systems ?

2. How to install R1Soft to MS Windows based operating system?

First you should order R1soft plan and license from your client zone to your server or if it’s ordered already. Select server from client zone below there will be controll buttons “Add to backups” at R1soft controll panel. Then at “R1Soft agent install type” select “Install by myself” Guide for MS Windows based operating system. R1soft Agent instalation will be explaned below: # Download agent to your server (pay attention is it 32 or 64 bit based OS) https://backups.1eurohosting.net/deployment/

ServerBackup-Agent-win32.exe

for 32 bit windows OS

ServerBackup-Agent-win64.exe

for 64 bit windows OS

# Execute downloaded file

1 # Verify the destination and click on the “Install” button to extract files.

2 # Click “Install Backup Agent” in the opened window.

3 # If Microsoft .NET Framework 2.0 is not already installed on your PC, you will be asked to install it. Click “Yes.”

idera4 # Click “Next” to start Microsoft .NET Framework 2.0 setup.

idera5 # The next screen will display the “End-User License Agreement.” Read it to the end, select the “I accept …” check-box, and then click “Install.”

idera6 After installation of this package is complete contine with installation

# The “Server Backup Agent Installer” window will open. Click “Next.”

idera7 # You must agree to the following license agreement. Read it to the end, select the “I accept …” check-box, and click “Next.”

idera8 # The installer will check your system for possible problems. It is strongly recommended that you ensure all tests have a “Pass” status. You can repeat the tests by clicking the “Test” button. Click “Next” to go to the next screen.

idera9 # On the next screen, choose the installation directory for the Backup Agent. It is safe to leave the default location untouched. However, you can install the Backup Agent to another directory if, for example, you do not have enough free space on disk C. Click “Next” to continue.

idera10 # The configuration is complete. Click “Next” to start the installation process. idera11 # The installation process will start.

idera12 # Once the process has been completed, the following message will appear. Click the “Yes” button to reboot your machine for proper Backup Agent functioning. To postpone the reboot process and perform some additional activities, click the “No” button.

idera13 # To complete the installation, click “Finish” in the displayed window.

idera14 # More information could be found at link below

http://wiki.r1soft.com/display/ServerBackup/Installing+Backup+Agent+on+Windows+Manually # Then add entry that agent will backup data to our backup server. Run the Windows Backup Agent Utility. The main window of the Windows Backup Agent Utility will be displayed. Switch over to the “Authorized Server Backup Managers” tab.

idera15

# Click on the “Add…” button located on the right to authorize a Backup Manager. idera16

# The “Add Server Key” dialog will be displayed.

change http:// to https://

in the Filename box type in:

backups.1eurohosting.net

Press Ok. And the setup of R1soft agent is done.

# More information could be found at link below

http://wiki.r1soft.com/display/ServerBackup/Add+the+key+to+Windows+Backup+Agent

Questions in Dedicated servers problems [Questions 3]

1. How to reset dedicated server root password?

You need login and create a ticket about password reset. Password reset will cost you 12 Eur or we can give you IP KVM.

2. My dedicated server is unreachable. What to do?.

First of all you need check your payments, your server can be suspended, because we didin’t received your payment. You need login – Manage service and there you can found Due invoices if you have unpaid services.
If you have done payment, but your server is still suspended you need contact sales manages and inform us about your payment.
Second You can try restart your server using KVM or create ticket from you client area

3. What is IP KVM?

IP KVM provides secure KVM (keyboard, video, mouse) server management over an IP network.
Software, Security and Management features:
Full BIOS-level control of the attached server
Virtual Media Support Secure encryption of keyboard, mouse, and video data Browser-based – no client software required

Questions about dedicated servers [Questions 7]

1. Are you offering IPv6 for dedicated server?

No, but we have plans to offer IPv6 near in future.

2. Can I get a custom dedicated server configuration?

Yes, customers can upgrade or downgrade our standard dedicated servers: http://www.1eurohosting.net If you have special requirements for dedicated server, please contact us: sales@1eurohosting.net

3. Can I reinstall dedicated server OS?

Reinstall cost 12 Euro onetime fee. Or we can give you IP KVM, you can do it for yourself for free.

4. How I can get additional IP’s for dedicated server?

Please contact sales with request to order more IP’s. We offer max 4 IP’s per VPS server. If 4 IP’s is not enough for you, we can offer dedicated server with 8, 16, 32 or 64 IP’s per one server.

5. How long takes to setup dedicated server?

Opti series servers setup time are from 2 hours to 48 hours. It depends on time (We do not setup servers on weekends), available resources and busyness. Custom orders – up to 2 weeks.

6. How much cost server management panel?

We offer two control panels: cPanel – 33eur/month for server. DirectAdmin – 8eur/month. 65Eur lifetime license

7. What to do if you want Oracle Solaris or FreeBSD?

If you want install Oracle Solaris or FreeBSD we can give you IP KVM for instalation. After server payment we will send you IP KVM logins.

Questions in DDOS [Questions 6]

1. Do we monitor network activity?

Yes we full time (24×7) monitor network activity. And improving observation every day.If we see bad activity we imediatetly protect our custumers: • if DDOS to us – blackholing victim IP; • if DDOS from us – block IP on switch.

2. Do we offer DDOS protection?

We do not offer DDOS protection for our customers.

3. How can I protect from DDOS?

Depending on DDOS attack, there are some protection levels. Our company is working with these partners: http://www.cloudlayar.com and http://www.cloudflare.com They have some additional tools and can offer DDOS protection. Related entries

4. What is blackhole or null route?

With blackholing, all the traffic to the attacked DNS or IP address is sent to a “black hole” (null interface, non-existent server, etc.). Blackholing avoids affecting network connectivity of datacenter. So it protects other our clients.

5. What is DDOS?

A denial-of-service attack (DOS attack) or distributed denial-of-service attack (DDOS attack) is an attempt to make a machine or network resource unavailable to its intended users. A denial-of-service (DOS) attack is characterized by an explicit attempt by attackers to prevent legitimate users of a service from using that service. There are two general forms of DOS attacks: those that crash services and those that flood services.

A distributed-denial-of-service attack (DDOS) occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. This is the result of multiple compromised systems (for example a botnet) flooding the targeted system(s) with traffic. When a server is overloaded with connections, new connections can no longer be accept

6. When IP is placed in blackhole?

IP is placed in blackhole when it receive minimum 65000 packets off internet traffic.

Questions in DDOS [Questions 6]

1. Questions in General

1eurohostingJune News We would like to tell you that we got a lot of upgrades in our Data Center during last month: BANDWIDTH:

From now, we are offering double bandwidth speed by default (200Mbps). DDOS ATTACKS:

We upgrade our network, tools and equipments. We started partnership program with companies like Cloudlayar and Cloudflare. So I am sure that it will help our current and new clients. OUR ADVANTAGES:

• Custom servers for best prices. • Automatizated servers install process. • Friendly support. • Smart ticket system and real online support. IP range: what’s the difference between “Static route” and “Gateway”? So, when do I need “Static route” or “Gateway”? Possible use cases:

Static route– Alias IP’s on the server: gen1 Static route– Several dedicated servers in separate broadcast domain: gen2 Static route– Virtualization with routed virtual network: gen3 Gateway – Virtualization with bridged virtual network:

Questions in DDOS [Questions 2]

1. I want to get a refund. What should I do?

Our company gives you an unconditional 30 day money back guarantee on reseller or shared hosting.

Payment made for domain registration and custom dedicated and virtual servers will not be refunded.

Client should write email to contact@1eurohosting.net and ask for refund. our company make refund in 10 working days after received email from client..

2. I want to use 30 day money back guarantee

guarantee1eurohosting gives you an unconditional 30 day money back guarantee on reseller or shared hosting. Payment made for domain registration and custom dedicated and virtual private servers will not be refunded. Added funds to your account also are not refundable so you need to use to purchase our service’s

Accounts cancelled/terminated by 1eurohosting.net do not qualify for the 30 day money back guarantee.

You should write email to contact@1eurohosting.net and refund will be done in 10 working days.

Questions in VPS servers [Questions 1]

1. How to change or add IP for server?

ifconfig eth0 – Display current IP address and setting for network interface called eth0 You can add IP address using ifconfig command itself, but its not recomended for production servers, because it doesn’t save it permenantly. To test your new IP address, just enter command: ifconfig eth0:0 5.199.161.5 netmask 255.255.255.0 up

in this way you will activate your new IP as alias and can check if you can reach it from outside your server:

ping 5.199.161.5 To make permanent changes and save new configuration you need to edit configuration file according to your Linux distribution.

For Red Hat based systems like Centos/Scientific linux you need to edit/create files as follows:

/etc/sysconfig/network-scripts/ifcfg-eth0 : First Ethernet card configuration file

/etc/sysconfig/network-scripts/ifcfg-eth1 : Second Ethernet card configuration file

DEVICE=eth0 # Or eth1 interface

BOOTPROTO=static IPADDR=5.199.161.5 # There you need set your IP address NETMASK=255.255.255.0 ONBOOT=yes Also its temporally recomended keep your old IP addresses, if you want to do that you need create aditional network confugurations files like: /etc/sysconfig/network-scripts/ifcfg-eth0:0

/etc/sysconfig/network-scripts/ifcfg-eth1:0 there you need save your old IP address:

IPADDR=”77.79.12.77″ # Your old IP address NETMASK=”255.255.255.0″ also you need update your gateway information:

/etc/sysconfig/network NETWORKING=yes HOSTNAME=demo.1eurohosting.net GATEWAY=5.199.161.1 Save and close the file. Restart networking:

/etc/init.d/network restart For Debian based systems like Ubuntu linux you need to edit / create files as follows: /etc/network/interfaces

iface eth0 inet static address 5.199.161.5 # There you need set your IP address netmask 255.255.255.0 network 5.199.161.0 broadcast 5.199.161.255 gateway 5.199.161.1 teporally recomended keep your old IP addresses, if you want to do that you need edit /etc/network/interfaces cofiguration file and add:

iface eth0:0 inet static address 77.79.12.77 # There you can set your old IP address netmask 255.255.255.0 network 77.79.12.0 broadcast 77.79.12.255 Save and close the file. Restart the network:

/etc/init.d/networking restart For servers running Windows Server 2008:

Click Start, and then click Control Panel. In Control Panel, verify that Classic View is selected, and then double-click Network and Sharing Center.

In Network and Sharing Center, in Tasks, click Manage Network Connections.

In Network Connections, right-click the network connection that you want to configure, and then click Properties.

In Local Area Connection Properties, in This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box opens.

In Internet Protocol Version 4 (TCP/IPv4) Properties, on the General tab, click Use the following IP address. In IP address, type the IP address that you want to use.

Press tab to place the cursor in Subnet mask. A default value for subnet mask is entered automatically. Either accept the default subnet mask, or type the subnet mask that you want to use.

In Default gateway, type the IP address of your default gateway. In Preferred DNS server, type the IP address of your DNS server. If you plan to use the local computer as the preferred DNS server, type the IP address of the local computer.

In Alternate DNS Server, type the IP address of your alternate DNS server, if any. If you plan to use the local computer as an alternate DNS server, type the IP address of the local computer. Click OK, and then click Close.

If you have other Unix/Linux distribution you should read documentation about your network configuration. All information about network settings configuration you can found online in your OS vendor website.